All payments can be made by personal check, money order, wire or credit card (Visa, MasterCard, or Discover). Before making a payment be sure to familiarize yourself with our booking policies as listed below.
- Visit our payment portal to make a credit card payment online or call our office at (800) 545-0019 to pay over the phone:
*Note: Equitours is a sister company of the ranch that handles our bookings at no extra cost to you.
- Make checks and money orders payable to Equitours and mail to: P.O. Box 807, 10 Stalnaker Street, Dubois, Wyoming 82513
- Wire Transfer Instructions*:
1) Beneficiary Bank: Bankers’ Bank of the West – 1099 18TH St Suite 270, Denver CO 80202
2) Beneficiary: Bank of Jackson Hole – 990 W Broadway, Jackson, WY 83001 ACCT: 1000195
3) For Further Credit: Customer name: Equitour Ltd. Account number: 032-508-4, ABA (IBAN): 1023-0409-9
*A fee that usually amounts to approximately $30 will be incurred with wire payments
If paying by credit card, your payment and personal information is always safe. Our payment system’s Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
The deposit to reserve a week at the ranch is $800 per person. Promptly after receiving your deposit, we will send you a booking packet with the following materials: detailed information about the ride, the suggested packing list, trip insurance brochure, and credit card receipt (if applicable).
We send an invoice for the final payment approximately 70 days before the ride begins, and payment is due 45 days before the ride. We reserve the right to cancel any reservation for which payment is not received by the due date.
Deposits are not refundable. We will refund 50% of the final payment if notice is given 31 days or more before the trip begins. No refund will be given for cancellations 30 days and under. We will do what we can on a case by case basis to facilitate a later visit to the ranch.
Travel Protection Plan
In today’s changing travel environment, it’s important to protect your trip investment so you can relax and enjoy your trip. Unforeseen events such as flight delays, baggage loss or even an unexpected sickness or injury could impact your travel plans. Equitours recommends that you purchase a travel protection plan that helps provide coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. Travel Protection plans also include 24-Hour Travel Assistance & Concierge Services*.
For more information on the recommended plans or to enroll, click on the link below or contact Travelex Insurance Services at 800-228-9792 and reference location number 50-0031.
*Travel Assistance & Concierge Services are provided by the designated provider listed in Policy. The product descriptions provided here are only brief summaries and may be changed without notice. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company (formerly known as Stonewall Insurance Company), 1314 Douglas Street, Suite 1400, Omaha, NE 68102. 11.17 XT7
Limitations of Liability
Bitterroot Ranch is not responsible for airline accidents or delays, loss of luggage, or medical and customs regulations. The Bitterroot Ranch retains the ability to alter an itinerary due to unforeseeable circumstances. For the protection of all participants, the ranch reserves the right to prevent anyone from riding whose behavior endangers the safety of other riders, themselves, or the horses. No refund will be made to a participant who is removed for any such reason, or who is unwilling or unable to complete a vacation at the ranch.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.